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Title

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ERP Business Analyst

Description

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We are looking for an ERP Business Analyst to join our dynamic team. As an ERP Business Analyst, you will play a crucial role in bridging the gap between business needs and technology solutions. Your primary responsibility will be to analyze, design, and implement ERP (Enterprise Resource Planning) systems that streamline business processes and improve operational efficiency. You will work closely with stakeholders from various departments to gather requirements, document processes, and translate business needs into technical specifications. In this role, you will evaluate existing ERP systems, identify areas for improvement, and recommend solutions that align with organizational goals. You will collaborate with IT teams, vendors, and end-users to ensure successful ERP implementation, customization, and integration with other business applications. Additionally, you will provide training and support to users, develop documentation, and ensure data integrity and security within the ERP environment. The ideal candidate will have a strong background in business analysis, process mapping, and ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms. Excellent communication, problem-solving, and project management skills are essential. You should be comfortable working in a fast-paced environment, managing multiple priorities, and adapting to changing business needs. As an ERP Business Analyst, you will have the opportunity to make a significant impact on the organization by optimizing business processes, enhancing data-driven decision-making, and supporting digital transformation initiatives. If you are passionate about leveraging technology to drive business success and enjoy collaborating with cross-functional teams, we encourage you to apply.

Responsibilities

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  • Analyze business processes and identify opportunities for ERP optimization.
  • Gather and document business requirements from stakeholders.
  • Translate business needs into functional and technical specifications.
  • Collaborate with IT teams and vendors on ERP implementation and customization.
  • Conduct system testing, troubleshooting, and quality assurance.
  • Provide training and support to ERP users.
  • Develop and maintain ERP documentation and user manuals.
  • Ensure data integrity, security, and compliance within the ERP system.
  • Monitor ERP system performance and recommend improvements.
  • Support change management and user adoption initiatives.

Requirements

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  • Bachelor’s degree in Business, Information Technology, or related field.
  • Proven experience as an ERP Business Analyst or similar role.
  • Strong knowledge of ERP systems (e.g., SAP, Oracle, Microsoft Dynamics).
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal abilities.
  • Experience with process mapping and business process improvement.
  • Project management experience is a plus.
  • Ability to work independently and in a team environment.
  • Attention to detail and organizational skills.
  • Familiarity with data security and compliance standards.

Potential interview questions

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  • What ERP systems have you worked with previously?
  • Can you describe a successful ERP implementation you participated in?
  • How do you approach gathering business requirements?
  • What methods do you use for process mapping and analysis?
  • How do you ensure user adoption of new ERP features?
  • Describe a challenging problem you solved in an ERP project.
  • How do you prioritize tasks when managing multiple projects?
  • What experience do you have with data migration and integration?
  • How do you handle resistance to change from stakeholders?
  • What strategies do you use to ensure data integrity and security?